Memorial Community Health, Inc. (MCHI) is pleased to announce the introduction of its “Care Matters” culture of CARE. Care Matters emphasizes and brings to light the high standards that MCHI has set in caring for patients and residents, in caring for their employees, and in how their employees work with each other as a team.
“Aimed at setting high expectations, Care Matters is a revitalization of our internal behavior standards as well as a way to publicly share the promises we make towards excellence in serving our community,” comments Diane Keller, Memorial Community Health CEO. “As a healthcare organization, our top priority is keeping the safety, health and wellbeing of those we serve first and foremost. It’s also important that our employees know we are committed to their success and to empowering them to promote excellence in carrying out our mission.”
To promote organization-wide participation in the Care Matters initiative, three committees were formed to define the promises of care expressed by:
- Employees to patients and residents
- Employees to their fellow co-workers
- Memorial Community Health to its employees
Each committee summarized their core message into concise ‘C.A.R.E’ statements that will be posted throughout Memorial Hospital, Memorial Community Care, East Park Villa, Memorial Rehabilitation and the Memorial Health Clinics in Aurora, Clay Center and Harvard. The statements incorporate and expand upon the existing motto: Because every moment matters.
“We encourage the public to share their experience with us about the care received at Memorial Community Health,” adds Tina Hunt, Marketing Director for the organization. “We are excited and energized by the Care Matters initiative, and invite everyone to visit our website and like us on Facebook to learn more. We also welcome suggestions for how we can excel at the service we provide. Feel free to email, call or simply stop by our offices.”