Effective: February 16, 2026
Memorial Community Health, Inc. (“Organization,” “MCHI,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through our compliance with this policy (the “Privacy Policy”). This Privacy Policy explains how we collect, process, retain, use, and disclose personal information about you when providing services to you through our applications, products, services, and websites, including but not limited to:
(collectively our “Services”).
This policy applies only to information we collect:
- Through the Services.
- In communications, including email, text, chat, and other electronic messages, between you and the Services.
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by MCHI or any third party (including our affiliates and subsidiaries) that does not link to this policy; or
- Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Services.
We may provide additional or different privacy policies that are specific to certain features, services, or activities.
Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. By visiting or using our Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.
1. Personal Information We Collect or Process
“Personal information” is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, email address, telephone number, home address, or payment information (for example, account information such as name, postal address, email address, and any other identifier we may use to contact you online or offline).
The types and categories of personal information we collect or process include:
- Account and contact information, including name, address (such as home address, work address, or other address), email address, phone number, username, and other contact information you provide us.
- Demographic information, including your age, gender, education, or family or marital status.
- Location information, including general geographic location such as country, state, or city.
- Device information, including your IP address, device identifiers, operating system and version, preferred language, hardware identifiers, browser type and settings, and other device information.
- Content and information you elect to provide as part of any profile you might create or in any reviews you make through the Services or emails, chats, or other communications sent to us.
We also collect:
- Statistics or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific Services feature.
- Technical information. Technical information includes information about your internet connection and usage details about your interactions with the Services, such as clickstream information to, through, and from our Services (including date and time), products that you view or search for; page response times, download errors, length of your visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from a page.
If we combine or connect non-personal statistical or technical data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal information.
2. Children’s and Minors’ Data
Our Services are not directed to children under the age of 19, and we do not knowingly collect personal information from minors. If we learn that we have inadvertently collected such information, we will delete it promptly unless we are legally required to retain it.
3. How We Collect Your Personal and Other Information
a. Automatically Collected Information
As you navigate through and interact with our Services, we may use automatic data collection technologies to collect information that may include personal information. Information collected automatically may include usage details, IP addresses, operating system, and browser type, and information collected through cookies, web beacons, and other tracking technologies including details of your interactions with our Services, such as traffic data, location data, logs, and other communication data, and which resources and Services features that you access and use.
Some of these technologies, including Google Analytics, collect information about your online activities over time and across our Services and third-party websites or other online services. See “How Google Uses Information from Sites or Apps That Use Our Services” to learn how Google Analytics collects and processes information and “Choices About How We Use and Disclose Your Information” section for information on how you can opt out of this automated collection.
b. Information You Provide Voluntarily
We collect information about you when you interact with our Services—for example, when you:
- Register for a class, event, or service
- Subscribe to newsletters or updates
- Contact us through an online form or email
4. How We Use Your Information
We use information that we collect about you or that you provide to us, including your personal information, to:
- Provide you with the Services and any contents, features, information, products, or services that we make available through the Services
- Send updates, newsletters, or other communications
- Improve our Services, including by analyzing your information and creating aggregated data derived from your information) to develop, maintain, analyze, improve, optimize, measure, and report on our Services and their features and how users interact with them.
- Fulfill any other purpose for which you provide it
- Meet our legal, safety, and compliance obligations
- In any other way we may describe when you provide the information
- For any other purpose with your consent
The usage information we collect, whether connected to your personal data or not, helps us improve our Services and deliver a better and more personalized experience by enabling us to:
- Estimate our audience sizes and usage patterns
- Store information about your preferences, allowing us to customize the Services according to your individual needs and interests
- Speed up your searches
- Recognize you when you return to our Services
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5. Information Sharing
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may also disclose personal information that we collect or you provide as described in this Privacy Policy:
- To our subsidiaries and affiliates
- With contractors, services providers, and other third parties that provide services on our behalf, and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of MCHI’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by MCHI is among the assets transferred
- To fulfill the purpose for which you provide it
- For any other purpose disclosed by us when you provide the information
- With your consent
We may also disclose your personal information:
- As required by law, regulation, subpoena, or court order, including to respond to any government or regulatory request
- To protect the rights, property, or safety of MCHI, our patients, or others
6. How Google Uses Information from Sites or Apps That Use Our Services:
www.google.com/policies/privacy/partners/
7. Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
- Google Analytics. As described above, you can find more information about how Google uses information from the Services via the use of Google Analytics at the following: www.google.com/policies/privacy/partners/. The foregoing link provides information regarding how you can control the information collected by Google Analytics on the Services, including a method for blocking the use of Google Analytics on your browser by installing the Google Analytics browser add-on, located at: https://tools.google.com/dlpage/gaoptout.
- Promotional Offers from the Organization. If you do not wish to have your email address or contact information used by us to promote our own or third parties’ products or services, you can opt-out by selecting the appropriate form when we collect your data. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to us as a result of event registration, service experience or other transactions.
The Services may contain links to websites that are not affiliated with MCHI. We do not control the privacy policies or practices of those websites and you should review the privacy policy of any such website before providing any information through that website. We are not responsible for the content or practices of any websites that are not affiliated with MCHI and provide links on the Services solely for the convenience and information of visitors of the Services.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
8. Information Security
We use commercially reasonable administrative, physical, and technical measures designed to protect your personal information from accidental loss or destruction and from unauthorized access, use, alteration, and disclosure. However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal information transmitted to, through, using, or in connection with the Services. In particular, email, texts, and chats sent to or from the Services may not be secure, and you should carefully decide what information you send to us via such communications channels. Any transmission of personal information is at your own risk.
The safety and security of your information also depends on you. You are responsible for taking steps to protect your personal information against unauthorized use, disclosure, and access.
9. How We Retain Your Personal Data
We keep the categories of personal information described in this policy for as long as reasonably necessary to fulfill the purposes described or for as long as otherwise legally permitted or required, such as maintaining the Services, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention. This means that we consider our legal and business obligations, potential risks of harm, and nature of the information when deciding how long to retain personal data. At the end of the retention period, personal data will be deleted, destroyed, or deidentified.
10. Accessing or Updating Your Information
You may request to review, correct, or delete personal information you have provided to us by contacting us using the information below.
We will make reasonable efforts to comply with such requests, subject to any legal or recordkeeping obligations.
11. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The effective date at the top will indicate the most recent revision.
Your continued use of our websites after changes are posted means you accept those changes.
12. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact:
Memorial Community Health, Inc.
Attn: Privacy Officer
1423 7th Street
Aurora, Nebraska 68818
Phone: (402) 694-3171
Email: privacy@mchiaurora.org
13. HIPAA Notice
Please note that this Privacy Policy applies only to information collected through our Services. For information about how MCHI protects patient health information under the Health Insurance Portability and Accountability Act (HIPAA), please review our Notice of Privacy Practices, available at our facilities or upon request, or viewable online HERE.